Spydex, Inc. Forum (http://www.spydex.com/forum)
Spydex Software >> Email Spy >> Cannot uninstall or reinstall
(Message started by: Jerry on Feb 11th, 2010, 8:22am)

Title: Cannot uninstall or reinstall
Post by Jerry on Feb 11th, 2010, 8:22am
If I hit uninstall from the control center, I get a BSOD with error 11B in tookuy.sys. If I try to reinstall over the existing version, I get the question if I want to update the core files, I say yes and get the same BSOD and error again. I am running Vista 32-bit and have disabled the antivirus (Microsoft security Essentials).

The reason I want to uninstall/reinstall is that the program has stopped sending copies of the captured emails to the configured address.

Please help.

Title: Re: Cannot uninstall or reinstall
Post by nikkil on Feb 25th, 2012, 1:58pm
Any news on this? <img src="http://imagicon.info/cat/0/vbulletin-smile.gif"/>